Terms and Conditions

By using the www.DashThis.com website (“Service”), a service of Trimali Technologies (“Trimali”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). Trimali reserves the right to update and change the Terms of Service from time to time without notice. Continued use of the Service after any changes shall constitute your consent to such changes. Violation of any of the terms below will result in the termination of your Account. You agree to use the Service at your own risk. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis. You understand that Trimali uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

Account Terms

You must be 13 years or older to use this Service. Accounts registered by robots or other automated methods are not permitted. You must provide your a valid email address in order to complete the signup process. You are responsible for maintaining the security of your account, password and dashboards URLs. Trimali cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have access to your account). You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You are solely responsible for properly canceling your account. An email to cancel your account is considered cancellation. All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.

Support

Newsletter and Email Policy

You can opt out from our newsletter so we will not send you regular information and tips about DashThis. However, Trimali reserves the right to inform you of any major update or other important information regarding your account as well as send courtesy follow-up emails regarding your trial version as long as your account is active. If you do not wish to receive those emails, please don't sign up or delete your account.

Payment, Refunds, Upgrading and Downgrading Terms

A valid credit card is required for paying accounts. You can upgrade, downgrade or cancel your paying plan at any time. The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. To change/cancel your service, log into your account and edit/cancel your actual plan or simply email us at info@dashthis.com at the end of the month. The changes to your account will come into effect immediately.

All invoices for custom, on-demand work are required to be paid in full within 30 days. Courtesy reminders will be sent by email from time to time to inquire about the status of an unpaid invoice. After 30 days, we reserve the right to automatically process the payment of an unpaid invoice from your credit card.

Payments for common custom work such as custom design (white labeling) and custom URL will be processed automatically on your credit card when the service is delivered and the bill is issued.

Trimali reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us.

Supported Browsers

DashThis supports the current and previous major releases of Chrome, Firefox, Internet Explorer, and Safari. Each time a new version is released, we begin supporting that version and stop supporting the third most recent version. We are committed to providing our clients with continuously more advanced dashboard features and better user experiences. This is why we support the latest browser versions so that you can make the most out of DashThis. Please contact our support team for any questions you may have.

Copyright and Content Ownership

You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from Trimali. The look and feel of the Service is copyright Trimali Technologies. All content posted on the Service must comply with Canadian copyright law.

Controlling law and jurisdiction

These Terms will be interpreted in accordance with the laws applicable in the province of Quebec (Canada), without regard to its conflict-of-law provisions. You and we hereby agree, for any claim or lawsuit resulting from any reason whatsoever in relation with these Terms, the Software or the Website, to attorn to the judicial district of Quebec, province of Quebec, Canada, as the appropriate location for the hearing of said claim or lawsuit and excluding any other judicial district of Quebec or elsewhere which might have jurisdiction with respect to any such matter.

Privacy

Protecting our customers' information and privacy is our top priority. DashThis's privacy policy includes its employees, agents, partners, contractors and affiliates.

We treat information about our customers, including personal information, as strictly confidential, consistent with all legal and regulatory requirements. We employ a combination of technology and standard practices to ensure your information is safeguarded from unauthorized access or exposure. The information we collect about you in the course of conducting normal business will only be shared with third parties upon your consent or as required by law. We collect customer information based on our business relationship with you and your use of the services and solutions we provide. Some examples include:

For more information or to address any concerns, please contact info@dashthis.com

Do you store my passwords?

No. Most data source providers have a secure way of authentication that does not entail providing your credentials. Most of the time, the standardize process oAuth2 (http://oauth.net/2/), is used. We only store a secure token that is given by the API provider when you complete the authorization process. This allows us to fetch data and generate your dashboards without having you to perform an authorization every day.

Other data sources will need an API key. This key is sensitive and must be handle like a password. Finally, in few cases, the data source provider will require a username and password. In such cases, it's a best practice to create an account for this purpose only and not use your DashThis administrator credentials.

How safe is DashThis?

Internet communications between DashThis and Google Analytics use SSL encrypted HTTPS connections. We know data confidentiality is critical to our clients and their trust in our product is based on our capacity to protect their data. We implement the best security practices in the industry.

What analytics data do you store?

We store aggregate data of your dashboard in our database. This is for performance purposes only as it would take too much time to get the data from data source APIs to rebuild your dashboards every time you consult them.

Most of the time, data from data source providers is read-only; therefore, there is no way we can add, update or delete it. In the other cases, we might request permission to edit account information; however, we do so only to get analytic information. In no way do we edit, update or delete account information.

Data property

It's your data. You own the data. We do not use it for anything else other to display it in your dashboards. Any stored data will be deleted upon a client's request.

Who will have access to my data?

You and those to whom you will give access to your dashboards. Dashboards have unique encrypted URLs so that you get fast and safe access without having to log in. This URL is like a password. Be sure to keep it safe.

Our staff might access your data to debug any issues or make minor adjustments to improve performance. DashThis will not reveal your dashboards to anyone under any circumstances.

What happens when I delete a dashboard?

Everything is deleted. Your configuration as well as any data we would have retrieved and stored.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the DashThis website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Do you have any other concerns or questions?

Contact us and we'll be glad to help!

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DashThis is a comprehensive digital reporting solution for agencies and marketers. It's designed to satisfy most of your marketing and analytics needs, from PPC, SEM, SEO, Adwords, Bing, Facebook, other Social Media networks, and White label reporting dashboards. Check out all our features to see everything we offer!

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