Create a Dashboard Integrating Call Tracking Data

Nowadays, more and more managers want their offline metrics to be included in their dashboard. If it’s easy to do this for Google Analytics, it’s not that obvious for other systems such as call tracking services.

Fortunately, most call tracking systems vendors offer a way to access their data. Mostly by an API.

So if your call center has a system providing some sort of API then it can be included within DashThis really quickly.

At this time, we have integrated Marchex Call Analytics, Avanser and KeyMetric.

How to integrate your call tracking’s data to a dashboard?

Once the provider’s API has been integrated, you simply choose the call tracking data source when you create a new dashboard. Predefined widgets as well as some metrics and dimensions will be available for you to use.

» Try DashThis with call tracking integration right now

» Contact us if you’d like to integrate a new call tracking provider

Stéphane has been working on business Web projects for more than 15 years. He has a computer science degree and a MBA specialized in e-commerce from Laval University in Quebec City. That also explains why his writing can sound weird: He is a French Canadian!

Want to be a guest writer on the DashThis blog? Drop us a line at!
View his LinkedIn profile or email Stephane:

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