Users Who Clicked Rate: Campaign Monitor & MailChimp


It seems like the way we should calculate the “Users who clicked rate” metric in Campaign Monitor and MailChimp differs from a person to another. We used to calculate it as “Number of clicks / Number of email sent”, but some users would prefer use “Number of clicks / Number of email opened”.

Since DashThis is very flexible and that we take good care of our clients, we just added this new metric “Users Who Clicked Rate (Clicks/Opens)”. And for clarity, we renamed the first one to “Users Who Clicked Rate (Clicks/Recipients)”.

You can now use both metrics as you see fit. Those are available from the Advanced Editor.

Stéphane has been working on business Web projects for more than 15 years. He has a computer science degree and a MBA specialized in e-commerce from Laval University in Quebec City. That also explains why his writing can sound weird: He is a French Canadian!

Want to be a guest writer on the DashThis blog? Drop us a line at!
View his LinkedIn profile or email Stephane:

Category: Key Performance Indicators (KPI), Marketing Dashboards | Tags: , , , Comment »


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