5+ social media analytics tools [complete guide]

Social media analytics reports

You’ve got dozens of social media campaigns going on, and you need to track them fast. 

 

Frustrating, isn’t it? We’re willing to bet that pulling in these different metrics from multiple channels and organizing them in a single report is one of your least favorite things at your agency.

 

Now, what if we told you there’s an easier way to track these complex data in one automated report

 

Keep reading, and we’ll show you how to do it in a few quick clicks. In this guide, you’ll also discover five popular types of social media analytics tools, learn when it’s best to use them, and grab your free template.

 

 

Let’s begin.

 

What are Social Media Analytics?

 

Social media analytics is the practice of tracking and analyzing data from social networks such as Facebook, Twitter, and Instagram. 

 

The key metrics you choose to focus on will depend on your goal. For example, if it’s brand awareness, prioritize impressions and reach. Whereas for engagement, look at KPIs such as likes, shares, and comments.

 

As social media marketers, it’s important—nay, vital—to track these data points daily. 

 

Social analytics indicate whether you’re heading in the right direction in your social media strategy. You’ll know which specific social media campaigns are performing, and how it fits in a marketing strategy. 

 

With these social media metrics at your fingertips, you can even: 

 

  • Identify the best social media channels for customer acquisition and content marketing 
  • Pinpoint the demographics of your target audience (Tip: This is valuable when updating buyer personas!)
  • Improve your customer experience (CX)—according to Hootsuite, 74% of executives in sales, marketing, and customer care departments use social media to improve CX 

 

Following that, you can adjust your time and budget accordingly, optimize your overall social media performance, and drive better business decisions to boost your bottom line.   

 

Social Media Analytics Report Template

 

Gathering analytics across multiple social media platforms is a colossal time suck. It’s already a messy task for one client. Imagine how it looks when you’re juggling dozens of clients all at once!

 

Our advice is to use an automated template to pull all your social analytics data. That way, there’s no longer a need to copy-paste two different Facebook Insights reports, a few graphs from LinkedIn, and screenshots of your Instagram posts for each client.

 

Here’s how to do it:

 

  1. Choose your preferred integrations
  2. Select a social media report template (all DashThis templates come with pre-built KPIs; you don’t need to add them one at a time manually)

social media analytics report template

Grab this social media analytics reports template

 

It’s a beauty, isn’t it?

 

Here's how to create your social media analytics report using our social media template:

 

 

What Social Media Analytics Tools Should You Use?

 

1. Facebook Insights

Source: Facebook

social media analytics on facebook insights

How it works: Facebook Insights gives you information about Facebook users (including users connected to your Facebook Page). Audience demographics range from education level to job title and age and gender. 

 

Why use it: With its wealth of data, Facebook Insights is helpful if you do top-of-funnel (acquisition) and bottom-of-funnel (sales) marketing. For example, if you have a B2C ecommerce client, you might look at location and language to craft timely and relevant social media posts. 

 

Common KPIs: Page likes, average comments per post, page engaged users, post likes, and page engagement rate

 

The Social Shepherd, a social media marketing agency based in England, often measures gender and age and active users by hour. For the latter metric, the team measures it to identify when the audience is most likely online, so that they can schedule posts at the best time. 

 

Here’s how to create a Facebook Insights report:

 

  1. Choose the Facebook Insights integration
  2. Select the Facebook Insights report template (with pre-filled popular KPIs like post reach and engagement, and more)

Social media analytics template for facebook

Grab this Facebook Insights report template

2. Instagram Insights

Social media analytics on instagram

Source: G2

 

How it works: Instagram analytics tells you everything you need to know about your audience (e.g., overall trends across followers, campaign performance, social media data revolving around stories and IGTV videos). 

 

Why use it: Instagram is a powerful platform for fashion stores (55% of fashion shoppers bought a product based on an Instagram creator’s post). If you run an influencer marketing agency and often work with clients in the fashion industry, get on it. These analytics will give you priceless information to maximize your budget and ROI.

 

Common KPIs: Comments count, engagement rate, followers count, likes, and post counts

 

Jessica Farkouh, a digital marketing specialist at VitalUP Marketing, recommends focusing on data for the last 30 days instead of seven days. She says, “The smaller the time frame, the easier it is for the analytics to differ, which creates a false sense of change.” 

 

Here’s how to create an Instagram Insights report:

 

social media analytics report template for instagram

Grab this Instagram Insights report template

 

3. Twitter Analytics

social media analytics for twitter

How it works: Twitter Analytics displays tons of valuable audience insights. From your most successful tweets to the top influencers in your network, it’s the platform to be at if you want to learn how your audience is responding to your content. 

 

Why use it: Twitter is an effective content distribution channel—so much so that 82% of B2B content marketers use it to promote their content organically. Arm yourself with these analytics and help your B2B clients build greater awareness within their niche industries.  

 

Common KPIs: Follower engagement rate, followers count, mentions count, retweet count, and post

 

At VitalUP Marketing, Jessica Farkouh tracks the percentage change of the followers and the type of posts that have the biggest reactions. She says, “The higher the engagement, the more reach, and the greater reach you have, the larger your market becomes.”

 

Here’s how to create a Twitter Analytics report:

 

  • Select the Twitter integration
  • Click the Twitter page report (with pre-set KPIs like top retweeted posts and more)

Grab this Twitter Analytics report template

 

4. LinkedIn Analytics

linkedin analytics

Source: LinkedIn

 

How it works: LinkedIn Analytics helps you understand the professional traits of your users (e.g., seniority, job title) and the types of content they interact with the most. 

 

Why use it: LinkedIn is the most used social media platform in the B2B space. If you want to identify content that’s driving high engagement or conduct competitive analysis (Tip: Identify these competing companies based on other pages your audience follows), LinkedIn Analytics is it.

 

Common KPIs: Comments count, engagement rate, follower engagement rate, social interactions, and followers count

 

Here’s how to create a LinkedIn Analytics report:

 

Grab the LinkedIn Business report template

 

5. YouTube Analytics

social media analytics in youtube

How it works: YouTube Analytics provides real-time metrics of your videos and subscriber count. Pro Tip: Look for Reach > Traffic source types. This tells you how viewers found your videos within YouTube and external sources—use these insights to refine your strategy and drive more traffic! 

 

Why use it: You need this in your analytics stack if videos play an enormous role in marketing. More importantly, since YouTube is no longer connected to Google Analytics, you’re going to need to master it fast.

 

Common KPIs: Average view duration in seconds, comments count, fans, likes, and subscribers gained.

 

Here’s how to create a YouTube Analytics report:

 

social media analytics report template for youtube

Grab the YouTube performance report template

 

How to Get Social Media Analytics With Your Own Data?

 

Social media management doesn't need to be frustrating. A fuss-free way to excel at tracking these complex data is to use an automated template.

 

DashThis is a reporting tool that gathers your social media content and data across multiple platforms in a clear, concise report. With our time-saving dashboards—all templates come with pre-set KPIs, so you don’t need to add them manually—you can create your reports in the blink of an eye.

 

These templates are highly customizable and convenient for daily, weekly, monthly, and quarterly use. Add notes for report benchmarking, display Instagram images directly within the reports (no more copy-paste!), or customize it with your client’s brand colors—DashThis can do it all.  

 

Sign up for your 15-day FREE trial and see it for yourself. 

 

You’ll see how easy it is to create your social media analytics report only once and save it for future use. Use it together with any of the social media management tool above and save more time for your marketing teams. 

 

It’ll make social media analysis a breeze. 

If you're looking for a social media analytics tool, Dashthis is easy, fast, customizable and your data is fetched in every day so you'll never be left in the dark. 

 

Try DashThis free for 15 days
DashThis The Team at DashThis

DashThis is the power behind thousands of reporting dashboards created by and delivered for agencies and digital marketers every month. 

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